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Can I download a PDF of the merchandise?
Sorry, a pdf of merchandise is not available at this time.
What if I have questions about merchandise?
E-mail fulfillment@msgrp.com, or call 248-322-5448.
Shipping & Backorders:
Most merchandise displayed on Celsius Energy Shop will ship within 2 to 4
weeks. Gift Cards can take up to 6 weeks. Some items may take longer due to
high demand and backorders. Celsius Energy Shop can't guarantee availability
of all merchandise displayed on celsiusenergyshop.com due to circumstances beyond
our control. If an item is not available or discontinued you will be
contacted to select another item.
What if I have problems with the site or my order?
E-mail
fulfillment@msgrp.com, or call 248-322-5448.
Will updating my account information with a new address effect orders
already placed?
No, orders placed prior to the address change will ship to the address
indicated at the time of order. If you need to change an address on an
pending order, please E-mail fulfillment@msgrp.com, or call 248-322-5448 ASAP.
Will I receive an order confirmation?
Yes, you will receive a confirming email with your order details.
What is the Return Policy?
Returns to Celsius Energy Shop must be made within 30 days of our shipping
date.
All items must be returned in like-new condition, in original packaging with packing sufficient to avoid damage. Any instruction manuals or product cases must also be included with returned item. Items returned that are damaged, missing major contents or not in a like-new condition may be refused.
If you would like to return any item contact Celsius Energy Shop Customer
Service regarding your return.
Phone: 248-322-5448
Email:
fulfillment@msgrp.com
After 30 day return period: If your item is defective, breaks, a part is missing, or if you have difficulty or questions about using the product, contact the manufacturer. Most manufacturers have websites with support and help.
What is the Return Policy for Damaged or Defective Merchandise?
Items received damaged or defective within 30 days of receipt: In most
cases we can have a replacement item sent to you.
Contact Celsius Energy Shop Customer Service regarding your return:
Phone: 248-322-5448
Email:
fulfillment@msgrp.com.
Errors, Corrections and Changes:
Care is taken to provide accurate descriptions of the merchandise displayed
on celsiusenergyshop.com, but we can't guarantee the accuracy of all
information posted. Point values and items displayed may be subject to
change due to circumstances beyond our control and typographical errors may
occur.
Contact Us:
Our Customer Service Experts are available to assist you with your ordering
during business hours: Monday through Friday, 9:00 a.m. to 4:30 p.m. EST.
Celsius Energy Shop
40 Silverdome Industrial Park • Pontiac, MI 48342
Phone: 248-322-5448 • Fax: 248-322-5454
email fulfillment@msgrp.com
Descriptive, typographic or photographic errors are subject to correction without prior notification. Actual colors and sizes may vary.